Touch 300 Pro
The Touch 300 Pro is our premium gate lock, combining live monitoring with palm vein, facial and fingerprint unlocking. It is built for HDB and BTO homes, where the gate sits in front of the door, so the camera and facial recognition live where they actually work. Key features • live monitoring to see visitors clearly at the gate • Palm vein, facial recognition and fingerprint unlocking • Anti-peeping password, Mifare RFID card and mechanical key access • WiFi with the Tuya / Smart Life app in English or Chinese • Remote control, remote unlocking and temporary visitor passwords through the app • Automatic relocking once the gate closes • Rechargeable lithium battery with USB Type-C charging and low-battery notification Pair the Touch 300 Pro with a Touch i9 or Touch i19 door lock so fingerprint and PIN unlocking work on both the gate and the door.
- Local warranty
- Certified installation
- Cash on Delivery available
Specifications
Specifications
Delivery & Warranty
Delivery & Warranty
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Pair it with a matching door lock
Most HDB homes secure both the metal gate and the wooden door. Our Gate & Door Bundle pairs them at a better price — fitted and synced by certified installers.
Shop the Gate & Door Bundle →Frequently asked questions
Will this smart lock fit my door or gate?+
Our door locks are made for the wooden main doors of HDB flats, condos and landed homes, and our gate locks for metal gates. A certified installer checks your door or gate on-site before fitting, so there's nothing for you to measure or guess.
Is installation included?+
Yes — free certified installation across Singapore is included. We confirm a same-day or scheduled slot, and a certified installer fits and tests the lock on your door before leaving.
What warranty does it come with?+
Every OpenTouch lock comes with a 2-year local Singapore warranty, plus real after-sales support from our SG-based team on WhatsApp — not a faraway call centre.
How do I pay, and is GST included?+
Pay securely by card or PayNow through HitPay, or choose Cash on Delivery. Every price is in SGD and already includes 9% GST — the price you see is the price you pay.
What if the battery runs low or I'm locked out?+
The lock warns you well before the battery is low, and every model keeps a backup way in (a mechanical key or emergency power). If anything ever goes wrong, message us on WhatsApp and a real person in Singapore will help.
