Privacy Policy
OpenTouch respects your privacy and handles personal data in accordance with Singapore's Personal Data Protection Act 2012 (PDPA). This policy explains what we collect, why, and your rights.
What we collect
Contact and delivery details you provide at checkout (name, email, phone, address), your order history, and — only with your consent — minimal analytics about how you use the store.
Why we use it
To process and deliver your orders, arrange installation and warranty support, send transactional updates, and — where you have consented — improve the store. We do not sell your personal data.
Consent & cookies
Non-essential cookies (analytics) load only after you accept them via our cookie banner. You can decline or withdraw consent at any time by clearing the consent cookie or contacting us.
Retention, access & correction
We keep personal data only as long as needed for the purposes above or as required by law. You may request access to, correction of, or deletion of your personal data.
Contact
For privacy requests, contact our Data Protection Officer at [email protected].
Last updated on launch. Company registration and DPO details to be finalised before go-live.