Frequently asked questions

Will it fit my HDB wooden door?

Yes — our Touch door locks are designed for the wooden main doors of HDB flats, condos and landed homes. Our certified installer checks your door on-site and fits it cleanly, no guesswork.

Do you provide installation?

Yes. Professional installation by our certified installer is included — we check your door or gate on-site and fit the lock cleanly. We'll arrange an installation slot with you after your order.

What if something goes wrong?

Every lock comes with a local Singapore warranty and real after-sales support. Message us on WhatsApp and a person here — not a faraway call centre — will sort it out.

How does payment work?

Pay securely by card or PayNow through HitPay, or choose Cash on Delivery. All prices include 9% GST, shown upfront with no surprises at checkout.

How soon can I get it?

After you order, we'll reach out (WhatsApp is fastest) to confirm a delivery and installation slot that suits you.

Why the Gate & Door Bundle?

In most HDB layouts the gate blocks the door, so smart features belong on the gate. The Bundle puts Live Monitoring and facial recognition on the gate and keeps the door lock simple — full convenience, affordable price.